Cap City Solar Panels Co (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
1. Information We Collect
When you submit a quote form or contact us, we collect:
- Contact information (name, email, phone number, mailing address)
- Property details (address, roof shade, monthly electric bill, utility provider)
- Financial qualification information (credit rating range, homeowner status)
- Any comments you provide voluntarily
We also collect non-identifying technical data — browser type, device type, IP address, and pages viewed — through standard server logs and cookies.
2. How We Use Your Information
- To contact you regarding your quote request.
- To share your information with one or more independent local solar contractors who can fulfill your request.
- To improve our Site and marketing communications.
- To comply with legal obligations.
3. Sharing of Information
We share your information with our independent local contractor network so that they may respond to your request. We do not sell your information to unrelated third parties for their own marketing.
4. Cookies
We use cookies to remember preferences, understand traffic patterns, and improve your experience. You may disable cookies in your browser settings at any time, though some Site features may not function as intended.
5. Your Rights
- You may request access to, correction of, or deletion of your personal information.
- You may opt out of marketing emails using the unsubscribe link in any message.
- California, Virginia, and other state residents may have additional rights under applicable privacy laws.
To exercise any of these rights, contact us at info@solar-richmond.com.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or to comply with applicable legal obligations.
7. Security
We use industry-standard safeguards (HTTPS, encrypted storage, access controls) to protect your information. No method of transmission over the internet, however, is 100% secure.
8. Children
Our Site is not directed to children under 13. We do not knowingly collect personal information from anyone under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
10. Contact
If you have questions about this Privacy Policy, please reach us at info@solar-richmond.com or call 804-531-5727.